Privātuma politika

Last Updated: January 19, 2026

1. Introduction

Rentmark Group SIA ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property management SaaS platform available at rentmarkgroup.com (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Data

We collect the following types of personal information:

• Account Information: Name, email address
• Authentication Data: OAuth tokens (Google), magic link tokens
• Organization Data: Company/organization name, member roles within organizations
• Property Data: House addresses, apartment/unit numbers, owner information
• Utility Data: Meter readings, meter numbers, utility consumption data for water, electricity, and gas
• Payment Information: Processed through Stripe (we do not store credit card details directly)
• Session Data: Authentication sessions, user preferences

2.2 Non-Personal Data

• Web cookies for authentication and preferences
• Analytics data (only with your consent)
• Usage metrics and application logs
• Browser information and IP addresses
• Device information and operating system

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To create and manage your account, authenticate users, and provide the core property management functionality
• Payment Processing: To process subscription payments and billing through Stripe
• Property Management: To enable tracking of properties, units, owners, tenants, and utility meters
• Multi-Tenancy Management: To manage organizations and member roles
• Service Improvement: To analyze usage patterns and improve our Service
• Customer Support: To respond to your inquiries and provide technical support
• Legal Compliance: To comply with applicable laws and prevent fraud
• Communication: To send important service updates, security alerts, and transactional emails

4. Data Processing and Storage

We use the following services to process and store your data:

• Database: PostgreSQL for secure data storage
• Authentication: Better Auth for secure user authentication and session management
• Payment Processing: Stripe (PCI DSS compliant - we do not store credit card details)
• Hosting: Hetzner for infrastructure and data hosting
• Email Service: AWS for transactional email delivery

5. Data Sharing and Disclosure

We share your data only in the following limited circumstances:

• Payment Processor: Stripe for processing subscription payments
• Authentication Provider: Google OAuth for optional social login
• Email Service: AWS for sending transactional emails
• Legal Requirements: When required by law or to protect our rights

We do not sell, rent, or share your personal data with third-party advertisers or data brokers. We do not use your data for advertising purposes.

6. Your Rights

Under GDPR and applicable data protection laws, you have the following rights:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your account and personal data
• Right to Data Portability: Export your data in a structured format
• Right to Restrict Processing: Limit how we use your data
• Right to Object: Object to processing of your data
• Right to Withdraw Consent: Withdraw consent for optional data processing
• Right to Opt-Out: Unsubscribe from non-essential communications

To exercise any of these rights, please contact us at legal@rentmarkgroup.com.

7. Security Measures

We implement industry-standard security measures to protect your data:

• Encrypted data transmission using HTTPS/TLS
• Secure authentication with OAuth 2.0 and magic links
• Regular security updates and patches
• Secure database access controls and encryption
• Session management with secure cookies
• Regular security audits and monitoring

However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

8. Data Retention

• Active Accounts: Data retained while your subscription is active
• Deleted Accounts: Personal data permanently deleted within 30 days of account deletion
• Billing Records: Retained for 7 years as required by tax and accounting laws
• Backup Data: Removed from backups within 90 days of deletion

9. International Data Transfers

Our Service operates internationally, and your data may be transferred to and processed in countries outside of your residence. We ensure that such transfers comply with GDPR and applicable data protection laws through appropriate safeguards.

10. Children's Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately at legal@rentmarkgroup.com.

11. Cookies

We use cookies for essential functionality and optional analytics:

• Essential Cookies: Required for authentication and core functionality
• Preference Cookies: Store your language and theme preferences
• Analytics Cookies: Track usage patterns (only with your consent)

For detailed information about our cookie usage, please see our Cookie Policy.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Sending an email notification to your registered email address
• Displaying a prominent notice in the Service
• Updating the "Last Updated" date at the top of this policy

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: legal@rentmarkgroup.com
• Company: Rentmark Group SIA
• Address: Gaujas 7b, Mārupe, Latvia

14. Supervisory Authority

If you are located in the European Economic Area (EEA), you have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not handled your personal data appropriately.